Privacy Policy

Updated June 16, 2026

SurfaceGuard Pro^™ a brand of KS International, Inc. (“we,” “us,” or “our”) is deeply committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.surfaceguardpro.com. It applies to users in the United States. By using our site, you agree to this Policy.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Create an account or register on our Site
• Place an order or make a purchase
• Contact our customer support team
• Subscribe to our newsletter or marketing communications
• Participate in promotions, surveys, or contests

This information may include:

• Full name
• Billing and shipping address (including state and ZIP code)
• Email address and phone number
• Payment information (billing details such as billing address and payment method type – note: we do not collect or store credit/debit card numbers on our site; all card transactions are handled directly and processed securely by our payment processor)
• Order history and preferences
• Communications and correspondence with us

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URLs and exit pages
• Cookies and similar tracking technologies (see Cookies and Tracking Technologies section)

Information from Third Parties

We may receive information about you from third-party sources such as payment processors, shipping carriers, fraud prevention services, and analytics providers, which we combine with information we have collected about you.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders, including payment and shipping
• Sending order confirmations, invoices, and shipping notifications
• Providing customer support and responding to inquiries
• Managing your account and preferences
• Sending promotional emails and marketing communications (where you have opted in)
• Improving and personalizing your experience on our Site
• Analyzing usage trends and monitoring site performance
• Detecting, preventing, and investigating fraud or other illegal activity
• Complying with legal obligations under applicable US law
• Enforcing our Terms of Service and other agreements

Legal Basis for Processing

We process your personal information based on our legitimate business interests, the performance of a contract (fulfilling your order), compliance with legal obligations, and your consent where applicable.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers

We share information with trusted third-party vendors who assist us in operating our Site and conducting our business, including:

• Payment processors (e.g., Bank of America)
• Shipping and fulfillment carriers (e.g., UPS, FedEx, USPS, Other Freight Carriers)
• Email and marketing platforms
• Analytics and advertising providers
• Cloud hosting and IT service providers

These service providers are contractually bound to use your information only as directed by us and to maintain appropriate security measures.

Legal Requirements

We may disclose your information if required to do so by law or in response to a valid request by a governmental authority (e.g., court order, subpoena, or regulatory requirement).

Business Transfers

In the event of a merger, acquisition, sale of assets, or similar transaction, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.

Protection of Rights

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Service.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:

• Essential cookies – necessary for the Site to function (e.g., shopping cart, login session)
• Analytics cookies – to understand how visitors interact with our Site (e.g., Google Analytics)
• Marketing cookies – to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. For more information, visit your browser’s help documentation.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records are generally retained for a minimum of seven (7) years to comply with US tax and accounting obligations. When we no longer need your information, we securely delete or anonymize it.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted on our website
• Third-party payment processing — we do not collect or store credit/debit card numbers on our site; all payment card data is handled entirely by our PCI-DSS compliant payment processor
• Restricted access to personal data on a need-to-know basis
• Regular security assessments
• Employee training on data protection practices

Despite our efforts, no security system is impenetrable. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by law.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information (subject to certain exceptions)
• The right to opt out of the sale of your personal information (note: we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

Residents of states with comprehensive privacy laws — including California, Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and others — may have additional rights under applicable state legislation. We honor all verified rights requests regardless of which state you reside in.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. To submit a request, please use the contact details in the Contact Us section.

Exercising Your Rights

To exercise any of the rights listed above, please contact us using the information in the Contact Us section. We will respond to verified requests within 30 days (or as otherwise required by applicable law). We may need to verify your identity before processing your request.

Marketing Communications

With your consent, we may send you promotional emails about products, special offers, and updates. You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that even after opting out of marketing communications, you will continue to receive transactional emails related to your orders and account.

Children’s Privacy

Our Site is not directed to children under the age of 13 (or under 16 for residents of certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information. If you believe we may have collected information from a child, please contact us immediately.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

KS International, Inc.
128 B Grace Drive
Easley, SC 29640
United States

Email: [email protected]

Phone: 864-370-9744

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the Effective Date at the top of this policy and, where appropriate, by sending an email notification or posting a prominent notice on our Site. Your continued use of our Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.